The Health Management Academy

Senior Director, Strategic Account Reviews

Academy IQ - Arlington, VA - Full Time

About The Health Management Academy:
The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.  

The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you!


Position Summary: 
The Senior Director, Member Insights (Strategic Account Review) advises members on commercial strategy and is responsible for building strategic relationships across Academy members. This person is an important value driver in a growing program that offers insight and intel on Leading Health System trends, challenges, priorities, and the senior executives that lead them. Serving as a trusted advisor, this person engages with members regularly to ensure membership value, and improve the organization’s commercial performance, and develop compelling collateral to better connect with health system executives.   

Primary Job Duties: 
  • Cultivate productive, trusted relationships with Academy members   
  • Conduct regular strategic account reviews for industry members, including advising on commercial approach, relationship mapping, issue identification, and action planning   
  • Review industry member sales pitch material and offer feedback to improve messaging, format, and narrative  
  • Maintain familiarity of key market and industry trends, and priorities of specific leading health systems and their executives  
  • Work across departments and leadership, to ensure members see value   
  • Mentor other team members and new hires; serve as senior resource and example on the team  
  • Interact with internal and external executives to advance the commercial process and achieve key go-to-market milestones within named accounts  

Minimum Qualifications: 
  • Bachelor's degree required   
  • 6+ years of healthcare sales, complex account, and relationship management experience   
  • Successful record of accomplishment as a salesperson or account manager in the healthcare industry  
  • Ability to quickly assess and become highly knowledgeable about a particular industry company, and offer up strategic advice on their commercial approach  
  • Previous experience proactively assessing, validating, and prioritizing partner needs on an ongoing basis, channeling input from members into product roadmaps and strategies  
  • Demonstrated track record of achieving revenue goals and/or quotas  
  • Salesforce Experience preferred  

Interpersonal Skills & Attributes: 
  • Collaborative  
  • Trusted-Advisor; VIP Service   
  • Customer-focused  
  • Exceptionally high "Emotional Intelligence" – able to connect with diverse constituents, actively listen, and identify key areas of sensitivity  
  • Strategic mindset  
  • Ability to communicate persuasively with senior executives  
  • Team approach to working with others  
  • Attention to detail  
  • Ability to work independently and as a team member  
  • Self-directed and resourceful  
  • Excellent communication and client-facing skills  
  • Excellent organizational skills  

Physical Demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision and distance vision. Ability to travel long distances including air travel. 

Notice of Equal Opportunity Employment: 
The Academy is committed to providing equal employment opportunities to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.

Compensation:
Salary starting at $150,000 per year and up plus benefits
Apply: Senior Director, Strategic Account Reviews
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Who referred you to this position? Enter their first and last name here.
What’s your citizenship / employment eligibility?*
Desired salary*
Earliest start date?*
In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*
Do you have a Bachelor's degree?*
How many years of healthcare sales, complex account, and/or relationship management experience do you have?*
Do you have Salesforce experience?*
How many years of experience do you have in the healthcare industry?*
Do you have previous experience proactively assessing, validating, and prioritizing partner needs on an ongoing basis, channeling input from members into product roadmaps and strategies?*
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*